Shipping
- Australia
- Canada
- Japan
- Mainland China
- Malaysia (currently suspended)
- New Zealand
- Norway
- Philippines
- Singapore
- South Africa (currently suspended)
- South Korea
- Switzerland
- United Kingdom
- United States of America
We hope to add more destinations in the future so if you don't see your country, stay tuned!
SHIPPING TIMES AND DELIVERY ESTIMATES
Boxes will be shipped between the 23rd and 30th of each month.
Due to the nature of shipping internationally, shipping times will vary. It may take 7 to 14 business days for mail items to reach you, however this is subject to flight availability, customs clearance, aviation security check, force majeure events etc as well as the territory coverage.
SHIPPING RATES
Shipping charges for your order will be calculated and displayed at checkout.
SHIPMENT CONFIRMATION AND ORDER TRACKING
You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s).
Domestic Orders
For domestic orders, you can track the delivery status of your item(s) at the link below:
https://www.hongkongpost.hk/en/mail_tracking/index.html
International Orders
For international orders, you can track the delivery status of your item(s) at the link below:
https://www.hongkongpost.hk/en/mail_tracking/index.html
There are four tracking points: (1) Acceptance at counter; (2) Handed over to the carrier / Left for destination; (3) Arrival at overseas mail processing centre; and (4) Delivered.